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Here you can read the sustainability report of TextilPlus GmbH
Our values (in addition to our corporate philosophy – see Quality Management Manual, chapter 2) are based on the following five principles:
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Our knowledge of materials and their properties is combined with a passion for our customers – we combine emotion and function and help them to look good as well as feel good. This applies both to the work of the care staff and to the patients and residents of the facilities. At the same time, we wish to promote a good quality of life for the people who make our clothes and a healthy planet.
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Responsibility with trust – We value the trust that our customers place in us to do the right thing.
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Together with other stakeholders in the textile industry, we look to implement change and deliver performance – We work with alliance partners in the Textile Partnership across our business
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Integrity – We operate under the highest level of ethics and integrity
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Constant dedication – We never stop asking how we can improve further
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We work together with responsible partners
We further develop our suppliers in our supply chain based on our assessments and their results.
We implement sustainability together, every day. It is crucial that our staff, partners and suppliers share our values. Our Code of Conduct is integrated into our purchasing conditions (F 0840-06 Purchasing Conditions),and we implement it along the supply chain (where reasonable and feasible) by applying the meta-seal procedure and, where possible, placing orders regionally (at least within Europe).
Our supplier evaluation is summarised in the management evaluation. The Code of Conduct (of the WiBU TextilPlus GmbH) is continuously developed and updated if necessary and applicable. In addition to the Code of Conduct , the terms and conditions of purchase (F 0840-06 Terms and Conditions of Purchase) also include the assessment and handling of violations of the requirements (based on international standards, e.g. ILO).
The Code contains uniform expectations of our suppliers with regard to compliance, labour practices and environmental performance. This is supplemented by our overall guidelines and the requirements from operational business. The Code itself focuses on compliance, yet our approach goes further: We want our main suppliers to implement seals and work purposefully on measures that result from the identified gaps and risks. We support our partners through our involvement in the Textiles Partnership and the exchange and introduction of measures from joint activities. The aim is for our suppliers to continuously improve.
We promote this through the involvement of our staff and constructive dialogue in our flexible teams. The development of competences rounds off this exchange and development of knowledge. This gives them the knowledge they need to deal with and report on key issues that affect them.
If necessary (e.g. in the event of grievances), we will carry out effective analyses. This varies depending on the incident and always includes close communication and cooperation with our alliance partners. For example, we can carry out situation-oriented audits (based on international methods, e.g. ILO) or non-governmental organisations . Examples of well-known NGOs include Greenpeace, Amnesty International and Stiftung Warentest.
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We base our actions on high standards
Our Code of Ethics for Employees comprises a series of behavioural requirements for our employees. Our managers are responsible for creating a working environment that promotes appropriate behaviour and should lead to exemplary and morally impeccable conduct . Our employees are encouraged to report inappropriate conduct online or by telephone. We use the ' Report button ’ (internal reporting centre) on our homepage and serve as a compliance hotline/fairness channel/fairness portal that both employees and suppliers can use to report violations to the WiBU TextilPlus management team. This forms a committee and is made up of the following groups of people: works council, personnel, management.
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2.1 Marketing
We wish to develop products that appeal to everyone, regardless of age or size, and we know that this needs to be clear in our advertising campaigns. When we develop new advertising campaigns, we avoid content that could be considered discriminatory, defamatory or offensive. Advertising campaigns are planned in line with the careful preparation of the development of the textiles together with our partners, so that our partners along the supply chain can implement them thoughtfully, taking into account the supporting processes (e.g. production planning) in manufacturing.
2.2 Compliance with human rightsCompliance with human rights is very important to WiBU TextilPlus. Therefore, our Code of Conduct for Suppliers and our Code of Ethics for Employees are based on best practices with regard to human rights, including the UN Guiding Principles for Business and Human Rights and the International Labour Organization (ILO) .
We have reviewed our stance on human rights for loopholes and subjected our purchasing and sales practices to an in-depth investigation. Our aim was to find out how these could affect workers in our supply chain.
2.3 Promotion of fairness and transparencyWe act fairly and transparently and expect the same from our supply chain.
Supplier involvement: We maintain regular, close contact with all our suppliers, regardless of whether they are based in high- or low-risk countries. As part of our supplier management, we collect annual self-disclosures on working conditions, human rights and environmental standards. In addition, WiBU Textil+ has been conducting initial risk-based supplier discussions since 2025, in which identified risks – such as working hours, occupational safety or remuneration – are assessed together with suppliers and concrete improvement measures are agreed upon. New suppliers are informed of the company's expectations during the onboarding process.
Involvement of (potentially) affected parties: Employees in upstream production stages are given the opportunity to report human rights or environmental abuses via an anonymous, bilingual complaint mechanism. We ensure that this mechanism is also publicised in the supply chains, for example through notices in production facilities or information about suppliers.
To ensure that all workers in our suppliers' factories are aware of and understand our requirements, our suppliers are obliged to train all their employees and to communicate our Code of Conduct and the Konta
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3.1 Figures/ dates / facts
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30 employees
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More than 100 years of experience in the social market sector
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€13 million annual turnover
"However, to this day, we define ourselves not by numbers, but by people: our customers, suppliers and employees. We want to continue being a good partner and employer for them through consistency, long-term commitment, and reliability.”
https://www.wibu.care/de-de/ueber-wibu/ueber-uns/geschichte/
3.2 Roadmap - where we standInformation on opportunities and risks is obtained from various sources, from which we derive measures and define targets in terms of sustainability: we derive our targets from the analysis of the roadmap, feedback from our grievance management as well as from our alliance partners and the research initiated (e.g. ILO). They are divided into binding and recommended targets:
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binding targets
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recommended targets
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targets already achieved
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targets not achieved, continued
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freely selectable targets
3.2.1 Policy StatementGoal Implementation and training on the topics (requirements of the Green Button) in the individual departments
Goal already achieved ✓
GRI Index: 404-1 | 403-5
Goall : Publication of the topics on the homepage (details from the Policy Statement, details from this Sustainability Report)
Goal already achieved ✓
GRI Index: 102–18 | GRI 102–32
Goal : Certification in accordance with the requirements for the Green Button and the first products (bed linen, scrubs)
Status: Audit completed in December 2024 and certificate issued in January 2025.
GRI Index: 102-21
3.2.2 Anchoring and integration in the supply chainGoal Determination of the requirements of our suppliers by means of (F 0840-07) Supplier Questionnaire and dispatch of the (F 0840-06) Terms and Conditions of Purchase
Goal already achieved ✓
GRI Index: 102-21
Goal Active participation in the Textiles Partnership in the ‘BI Supplier Decarbonisation’ project. It is estimated that the textile industry is responsible for 10% of global carbon emissions. The long-term goal of the alliance initiative is to reduce greenhouse gas emissions in the textile supply chain. Training measures are intended to enable production companies to record their emissions. At least three energy-saving measures should be implemented per company.
Project measures:
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conducting climate action training
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creation of factory-specific energy balances
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advice on defining and implementing measures to reduce greenhouse
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gas emissions
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conducting a study on the health effects of air pollution
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on the local population in the vicinity of the textile production sites
GRI Index:
3.2.3 Identification of the most serious risksGoal : continuous assessment and identification of the most serious risks in our supply chain
Status: The Green Button risk assessment has been completed. The data from our suppliers is available. The available data can be used to compile an overview and prioritise our most important risks.
We take a methodical approach to identifying potential or actual serious risks. On the one hand, we are in dialogue with our suppliers, reaching agreements and reviewing their implementation as far as possible. On the other hand, we research reputable external sources on the risks in the respective countries or, where possible, in more detail in specific regions of a country. This task is carried out by our Sourcing Group Manager, for example by using research results from the ANKER Research Institute or the Wagelndicator Foundation regarding living wages in Pakistan. Where possible, we supplement our research with personal visits to our suppliers, including the opportunity to obtain information from employees or their representatives.
Nine per cent of our purchases are made in Germany (Bavaria region), which has an excellent system in place that regulates all legal issues and complies with ILO requirements. In Estonia, with an 11% share of business, the situation is similarly good, although the wage situation is not quite as optimal. The United Kingdom, with a 1% share, is also fairly unremarkable, although the less stringent EU laws apply here. In Turkey (Denizli region), with a 2% share, the risks are already significantly higher. In Romania, with an 11% share of procurement, inflation is high and the statutory minimum wage is set for companies several times a year. Here, of course, we increase our purchase prices by the same amount.
The situation is quite different in countries outside the EU. These include our largest partner companies in Pakistan (63%, Sindh, Punjab, Karachi, Faisalabad regions) and China (4%, Fujian, Taijiang District regions). This is where our risks are highest.
We have long-standing business relationships with companies in Pakistan and engage in intensive, constructive dialogue with them. We are delighted that we are able to deepen and expand our business relationships with the first companies in accordance with the recognitions in the multi-label process. We are also pleased that two of these partner companies are also part of our Textile Alliance working group and are participating in the decarbonisation project (see chapter). The aim is to gradually expand our trusting cooperation with the goal of strengthening this supply chain.
After the Covid-19 pandemic put our resilience and that of our suppliers to the test in 2020–2021, a devastating flood (10.2022) in Pakistan destroyed the factories and also the homes of our suppliers in this region. Millions of Pakistanis lost their homes and at least 1,700 people lost their lives in the flood disaster.
See also the article by the Federal Agency for Civic Education:
https://www.bpb.de/kurz-knapp/hintergrund-aktuell/514557/flutkatastrophe-in-pakistan/
The infrastructure has suffered long-term damage, especially in the provinces of Sindh, where our suppliers operate their factories, Khyber Pakhtunkhwa and Balochistan. An estimated two million homes, nearly 400 bridges and around 13,000 kilometres of roads were destroyed, and hundreds of thousands of farm animals died. According to government estimates, the damage to homes, infrastructure and agriculture amounts to around 30 billion euros. Crop failures have consequences for the country's economy and food security that are difficult to quantify.
See also the article by the Federal Agency for Civic Education:
https://www.bpb.de/kurz-knapp/hintergrund-aktuell/514557/flutkatastrophe-in-pakistan/#node-content-title-2
Climate change is considered the main cause of the weeks of flooding. During this time, we stood by our suppliers and adjusted our delivery dates for items that had already been notified in advance to suit our suppliers' respective capabilities. It was our suppliers' strong wish not to withdraw from orders that we were able to fulfil. The aim was to secure the livelihoods of the employees in the factories. In this challenging situation, we were able to prove ourselves as a reliable partner, which formed the basis for our joint decarbonisation project. In this case, this support included both the suppliers of the clothing and those of the wet processes.
In the Singh region, where our main suppliers from Pakistan are located, the current minimum wages cover only about one-third to one-half of the living wage.
Source: WP#12_Living+Wage+in+Pakistan_+Estimates_Adoption+and+Policy+Challenges.pdf, https://www.ankerresearchinstitute.org/ December 2024
In projects to secure livelihoods, we work together with our suppliers by implementing additional measures and special campaigns and providing evidence of these (e.g. daily central meal distribution, special meal events). These measures also protect families and thus children by securing their livelihoods. Where we can provide support within the scope of our capabilities, we either support our suppliers directly (e.g. orders are not withdrawn in the event of natural disasters (fire, flood, etc.)) or support entire regions or institutions (e.g. through donations to Ukraine) in order to alleviate hardship on the ground.
CSR standard : GRI indicator: SDG : With this goal, we support GRI 102-21 Dialogue with stakeholders on economic, environmental and social issues
Note: Cooperation with our partners in China, who officially cover all issues, is more challenging. The risks have been identified, but we can only appeal to politicians to take legal steps to initiate the implementation of the Supply Chain Due Diligence Act.
3.2.4 Monitoring and reviewGoal : Continuous evaluation of the status of our suppliers' seals and certifications
Status : Has been implemented on an ongoing basis within the Procurement function since the introduction of the Green Button.
GRI Index: 102-21
Goal : Continuous assessment of the situation at our suppliers, especially in Pakistan
Status : Assessment of the situation after the fall of the government (04.2022)
After the fall of Imran Khan’s government in April 2022, Pakistan is facing turbulent times in terms of domestic politics. The security situation has also deteriorated. This is because the Taliban takeover in neighbouring Afghanistan has given Islamist extremists and separatist nationalists a boost in Pakistan. In future, we would like to keep ourselves informed about the situation on the ground and work with our suppliers to analyse mitigation options in order to counteract potential effects. These include, for example, food distribution in the factories (see Supplier Questionnaires) and the prevention of labour migration from Pakistan to the Gulf States.
https://www.bpb.de/themen/kriege-konflikte/dossier-kriege-konflikte/54682/pakistan/
https://www.bpb.de/themen/migration-integration/regionalprofile/510100/arbeitsmigration-aus-suedasien-in-die-golfstaaten-das-beispiel-pakistan/
GRI Index: 102-21
Goal : Assessment of the impacts of WiBU’s procurement and purchasing practices and their influence on the occurrence of adverse impacts on human rights, the environment, and integrity.
Status : Assessment of the following factors:
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Procurement strategy
Status/outcome: to be determined by Sourcing Group Management in cooperation with the strategic procurement functions of the sister companies - pending -
Forecasting/planning
Status/outcome: close coordination with suppliers - closed -
Price calculations/negotiations
Status/outcome: close coordination with suppliers - closed -
Sample development/technical packs
Status/outcome: close coordination with suppliers - closed -
Order modifications
Status/outcome: do not occur in practice - closed -
Cancellations
Status/outcome: did not occur in practice - closed -
Lead times
Status/outcome: close coordination with suppliers; no seasonal business; very long lead times (generally several months) - closed -
Terms of payment
Status/outcome: WiBU is a reliable partner, and payments are made promptly in accord-ance with the respective contractual terms - closed -
Termination of business relationships
Status/outcome: close coordination with suppliers regarding the current order situation and WiBU’s overall market position; terminations are not envisaged, although orders may be temporarily suspended. - closed -
Procurement strategy
Status/outcome: from 2026 onwards, risks within the deeper supply chain, for example wet processes, are to be assessed as part of supplier visits (preparation for Masterclass Level B) - pending
Goal : Identification of wage gaps between wages paid and living wages.
Status : unadjusted wage gaps can be assessed, as suppliers have now provided the relevant infor-mation. Status: unadjusted wage gaps can be assessed, as suppliers have now provided the rele-vant information. The challenge lies
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in specifying the order volumes, as the proportion of WiBU products in the overall volume is low. The actual wages associated therewith remain insufficient, and the deviation from a living wage is excessive. Conclusion from the assessment period: The difference cannot be borne by WiBU Textil alone.
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This is due to the lack of detailed underlying data at the level of individual suppliers, as no distinctions are made, for example, with regard to starting salaries, promotions, the alloca-tion of higher-paid tasks, or the granting of bonuses or premiums.
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in the methodology used to determine wage gaps, as no target definitions have been estab-lished, such as:
Gender pay gap (women/men)
Equal pay in general (equal or work of equal value)
Regional wage gaps
Wage differentials between employee groups (e.g. by origin, age, or type of em-ployment).
GRI Index: 102-21
Goal: Reduction of wage gaps between wages paid and living wages.: Primary focus: gender pay gap
Status: In 2024, children were identified as a vulnerable group. As our ability to materially influ-ence the payment of minimum wages, or wages only marginally above the statutory minimum but in most cases still below living wage levels, is limited, we have identified the gender pay gap (women/men) as a key priority measure for 2026 and intend to support initiatives in this area. In Pakistan, women earn between 25% and 30% less than men for work of equal value. In the infor-mal sector, the gap amounts to as much as 40%. Despite progress (from 33% in 2018 to 30% in 2025), Pakistan continues to lag behind regional benchmark values. Children are particularly af-fected by this shortfall where their mothers are remunerated unequally.
GRI Index: 102-21
Goal : Reduction of wage gaps between wages paid and living wages.: Primary focus: gender pay gap
Status: In order to improve overall partnership-based cooperation with our suppliers, WiBU Textil’s organisational structure, particularly within the Procurement department, has been optimised. A new Sourcing Group Manager role has been established within the Procurement function, with responsibility for supplier strategies, including their further development and continuous improvement. Suppliers are developed in cooperation with Category Management, which holds responsibility for the collections. An integral element of supplier development is close cooperation, including on-site visits. For the purpose of assessing the on-site situation, separate performance assessments are designed and conducted in a fair manner. This includes the assessment of data collection and the subsequent validation and cleansing of such data. Unexplained wage differentials may constitute an indication of, or potential for, discrimination.
GRI Index: 102-21
Goal: Design supplier assessments in a fair manner
Status: In addition to performance assessments relating to delivery performance, sustainability topics will in future also be addressed using a standardised assessment guideline to be applied on site. The standardised assessment guideline is currently being developed, with a key focus for 2026 on protecting the vulnerable group of children through the protection of their mothers.
GRI Index: 102-21
3.2.5 Grievance and remedyGoal : Ensuring the legal compliance of our grievance mechanism
Goal already achieved ✓
GRI Index: 102-21
Goal: Establishment of the possibility for continuous feedback from interested parties
Goal already achieved ✓
GRI Index: 102-21
Note: Source of the whistleblower system (WiBU Group): https://www.wibu.care/de-de/ueber-wibu/
The internal reporting office was implemented in Q2/2024. No grievances have been addressed since the introduction of this system. Neither internal nor external grievances were forwarded to the law firm. In addition, the WiBU Group has established a central Code of Conduct as a code of conduct for business partners and published it in 2025.
Goal : Ongoing evaluation of the grievance mechanisms
Status: Will be implemented continuously following the introduction of the Green Button . We are receiving legal support for this.
We are proceeding according to the guidelines of CSR Europe, which are based on the framework of the ‘CSR Europe’s Collaborative Project on Sustainable Supply Chains, Business & Human Rights’. The ‘tandem system’ for utilising the legal entity is described here, see ‘UN Guidance Principles and Grievance Mechanisms’ (see introduction, page 4).
GRI Index: 102-21
Goal: Ensure that vulnerable groups are aware of the grievance mechanism
Status: The ‘Internal Reporting Office’, including whistleblower protection, is linked to a law firm that records and categorises the grievances before the issues are forwarded to us.
Access should be ensured for employees in the factories, e.g. training should be provided and access to this contact should be granted. Access should also be ensured for all vulnerable groups who are unable to read. We coordinate this with our suppliers (see also process "P 1020-01 Grievances"), as a notice (even in the local language) may not always be the most effective approach. We want the grievance mechanism to be effective. It is effective when we meet the requirements and it is:
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1.
legitimate
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accessible
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3.
predictable
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4.
equitable
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5.
transparent
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6.
compliant with the law
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a source of continuous learning
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based on commitment and dialogue
GRI Index: 102-21
As a “5.1.2 Back-up Grievance Mechanism”, the newly established Sourcing Group Manager func-tion will verify the effectiveness of grievance mechanisms on site. We regard this as a signifi-cant improvement to our mechanism and, where possible and appropriate, improvements will be identified jointly with potentially affected parties and/or their legitimate representa-tives. It would be desirable for them to be involved in this process. This is also intended to form part of the preparation for on-site visits.
Green Button Requirement:
Based on the overview and identified gaps (5.1.1) regarding existing backup mechanisms, the company has identified areas for improvement and:
- reviews participation in existing effective mechanisms and/or
- works on improving existing mechanisms and/or
- explores opportunities to develop new mechanisms in collaboration with external stakeholders. Potentially affected parties and/or their legitimate representatives are involved.
The development and/or improvement of these mechanisms is designed to make them effective (5.1.1).
Note: External stakeholders can include, for example, suppliers, civil society, trade unions, other companies, as well as industry and/or multi-stakeholder initiatives.
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4.1 Memberships and standards
2022
Partnership for sustainable textiles
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As a member of the Partnership for Sustainable Textiles, WiBU Textil has committed itself to actively participating in the Partnership’s overarching goals in an implementation-oriented manner: to demonstrably improve social, economic and ecological conditions along the entire supply chain of the textile and clothing sector. Status: Onboarding process
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WiBU is part of the ‘ Decarbonisation of suppliers ' working group
2023
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Analysing the requirements of our suppliers in order to be able to participate in a multi-seal process. Determining and forwarding the requirements of the Green Button to our suppliers
2024
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Completion of the introduction and implementation of the requirements of the Green Button certification
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As a foundation for the Group (in particular for the sister company in the Service division), WiBU Textil’s sustainability performance was used as the baseline, with an EcoVadis “Bronze” rating.
2025
Partnership for Sustainable Textiles
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As a member of the Partnership for Sustainable Textiles, WiBU Textil have committed themselves to ac-tively participating in the Partnership’s overarching goals in an implementation-oriented manner: to de-monstrably improve social, economic and ecological conditions along the entire supply chain of the textile and clothing sector. As part of the “Decarbonisation of Suppliers” task force, two of WiBU Textil’s suppli-ers were involved. The alliance initiative sought to strengthen suppliers in their ability to prepare their own energy balances and, on that basis, to define concrete targets for the reduction of energy-related greenhouse gas emissions. To this end, Climate Action Trainings (CAT) and extensive workshops on greenhouse gas emissions accounting and science-based target setting (Science Based Targets) were conducted. In total, 10 brands and their 50 supplier facilities from Bangladesh and Pakistan participated in the project. As part of the training programme, 100 employees from the participating production facilities were trained. Within the framework of the initiative, participating suppliers identified 177 measures to reduce their energy-related carbon emissions, which, if implemented, would result in a total potential saving of approximately 61,000 metric tonnes of CO₂ equivalent per year. The measures identified range from readily implementable adjustments, such as improvements to lighting systems or the use of varia-ble-speed drives, to the installation of photovoltaic systems or waste heat recovery systems. During the course of the project, the first 87 measures that were easy to implement were successfully realised. As a result, annual savings of 28,300 metric tonnes of CO₂ equivalent have already been achieved. Even though not all measures could be implemented during the project period, the results already demon-strate that low-threshold and cost-efficient steps offer considerable savings potential.
251111_GIZ_SETTS_Factsheet_SupplierDecarbonization_DE.pdf -
For our two participating suppliers in Pakistan, which form part of the total of 27 companies, 84 improve-ment potentials were identified, of which 38 measures have already been implemented. This results in a reduction of greenhouse gas equivalents amounting to 22,400 metric tonnes of CO₂e (with reference to all participating companies in Pakistan). A further reduction potential of 61,000 metric tonnes of CO₂e was identified
20251118_SupplDecarb-AbschlussPPT (1).pptx
4.2 Further projects are plannedGreen Button products
2024/2025
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Awarding the first products with the Green Button in cooperation with our suppliers that fulfil the requirements of OEKO TEX Made in Green and the StEP certification as part of the multi-seal process.
2025
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Participation in two webinar workshops “Green Button 2.0.1 – Level B”.
Status: completed. -
The Partnership for Sustainable Textiles is currently not developing any new content for working groups as long as the Steering Committee is not active. Once the Steering Committee becomes active again, par-ticipation in a working group with the objective of protecting vulnerable groups (children) would be opti-mal. The Procurement Practices base module could serve as the basis for this. Alternatively, participation in a working group on other topics would also be envisaged.
Status: pending
https://report.textilbuendnis.com/bnt2021/buendnisinitiativen-projekte-arbeitsgruppen/
2025
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Inclusion of the 17 UN Sustainable Development Goals in our documentation and presentations on the homepage
2026
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Visits to our suppliers and the identification of improvements in the partnership-based relationship by the WiBU Sourcing Group Management. Focus in this first year: Gaining an understanding of on-site conditions, with a focus on sustainability-related topics, such as wages and health. Assessment of the pass-through of bonus payments to employees and the improvement of related processes. This also includes the reduction of energy costs for the lighthouse suppliers in Pakistan and the allocation of funds, in this context for the determination and payment of bonus payments to employees
Status : pending
2026
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Identification and implementation of the additional indicators for Level B of the Green Button certifica-tion.
Status: pending
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Our sustainability goals are part of the company’s quality objectives.
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Establishment and expansion of our own sustainable textile line, which is labelled with the Green Button
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Expansion of the number of suppliers who can implement the meta-sealing process
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Utilisation and active participation in the sustainability efforts of the Textiles Partnerships
Reporting period:
In future, the information provided in this digital Sustainability Report will refer to the last three years or, for this first report, to the last financial year, as we will be able to present valid figures for this period under review with the introduction of the requirements, in particular ensuring supplier integration, up to and including 12/2025.
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